Overview
What it is
Replace on-premise PBX hardware with a fully managed, cloud-hosted voice platform. Extensions, IVR, call queues, recording and analytics — provisioned in minutes and reachable from any device, anywhere.
Capabilities
What we deliver
Auto-attendant & IVR
Multi-level menus, time-based routing and voice prompts, edited from a web console.
Call queues & ring groups
Distribute calls across teams with skills-based routing, callbacks and live wallboards.
Softphone & mobile apps
Desktop, iOS and Android clients keep every extension reachable on the move.
Recording & analytics
Searchable call recordings, CDR reporting and quality dashboards for every line.
SIP trunking
Thai DID numbers, international routes and carrier failover managed for you.
CRM integrations
Screen-pop and click-to-dial with popular CRMs and helpdesk tools.
Process
How it works
Assess
We map your current extensions, numbers and call flows.
Provision
Your tenant, trunks and devices are configured on our cloud.
Port & go live
Numbers are ported with zero downtime; users are trained.
Benefits
Why teams choose it
- No hardware to maintain
- Pay per extension, scale monthly
- Geo-redundant voice cloud
- Encrypted SIP/TLS + SRTP
FAQ
Common questions
Start with CloudPBX
Tell us about your environment and we'll send a scoped proposal.